Shipping Policy
Thank you for shopping with us! We strive to provide fast and reliable shipping. Please review our shipping policy below:
1. Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Methods & Delivery Time
We offer the following shipping methods:
- Insured Domestic Shipping: 7-14 business days
Delivery times may vary based on your location. Please note that shipping times are estimates and not guaranteed.
3. Shipping Rates
We offer Free Shipping on all orders.
4. International Shipping
At this time, we only offer shipping within the United States. We do not provide international shipping
5. Order Tracking
Once your order has shipped, you will receive confirmation email through which you can track your order.
6. Shipping Restrictions
We do not ship outside of the U.S.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us at 30 days for assistance. We will work with the carrier to resolve the issue.
8. Refunds & Returns
We accept returns within 30 days of delivery. To be eligible for a refund, the item must be returned in its original condition and packaging.
- No refunds will be issued without a return.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Once we receive and inspect the returned item, we will process the refund to the original payment method.
To initiate a return, please contact us at glowkojic@gmail.com with your order details.
If you have any questions or concerns, feel free to contact us at glowkojic@gmail.com
Thank you for shopping with us!